Consumer protection –
Transparency and security at casa4mia
As a reputable real estate company, we place the greatest emphasis on fairness, transparency, and compliance with legal requirements. This ensures that you are protected at all times.
Why is consumer protection important?
Your safety comes first
For many people, buying or selling real estate is one of the biggest financial decisions in their lives. This makes it all the more important that all steps are transparent, fair, and legally compliant. At casa4mia, we have clear standards for transparency, data protection, and contractual clarity. This ensures that you are well-informed at all times and avoid taking any risks.
These three points shape our understanding of consumer protection.
01
Clear contracts
All agreements are recorded in writing – transparently and understandably.
02
Data protection
Your data will be transmitted exclusively in encrypted form and treated with strict confidentiality.
03
Legal certainty
We comply with all legal requirements and adhere to the standards of reputable real estate brokerage.
This is how we build trust and provide you with security at every stage of the real estate process. As a consumer, you enjoy special rights – we take these seriously and consistently enforce them. From the right of withdrawal for brokerage contracts to transparent commission regulations and GDPR-compliant data processing: With us, you're on the safe side. This means for you in detail:
Obligation to provide information
You will receive all important documents and legally required information before concluding the contract.
Control & Traceability
All processes are documented – so you can always see what steps we are taking for you.
Many customers wonder what specific rights they have and how we implement them in our daily lives. Here, we answer the most important questions in a clear and concise manner.
FAQs
Here we answer the most important questions about consumer protection in the real estate sector.
Why do I receive a cancellation notice in advance?
Because as a consumer, you have the right to cancel brokerage contracts within 14 days without giving any reason.
How does casa4mia ensure data protection?
We operate in compliance with the GDPR: your data is transmitted encrypted, treated confidentially, and not shared with third parties.
What information obligations apply?
We are obliged to provide you with all relevant documents and information before the conclusion of the contract.
Do I have to pay commission if no contract is concluded?
No, the brokerage commission is only due if the sale is successful – when a notarized purchase agreement is concluded.
How do I recognize a reputable broker?
Clear contracts, transparent communication, and consistent compliance with legal requirements – that’s exactly what we stand for.
Is my data protected?
Yes, all data will be treated confidentially and will not be passed on to third parties.
These answers will help you understand how we implement consumer protection. If you have any further questions, we are available to advise you personally. For us, consumer protection is not just a duty, but a lived responsibility. This way, you can be assured that your real estate transaction with casa4mia.immobilien will always be fair and legally compliant.
Trust in transparency and security – contact us,
if you have any questions.
